Welcome to Oak Creek Bed and Breakfast in Beautiful East Texas
Oak Creek Bed & Breakfast Is An Adults Only, Smoke-free Facility.
Please read and understand our policies before making your reservation.

Cancellations
Our policy is intended to be fair to our guests, yet prevent the loss of income to our business. Due to our small size, cancellations do affect us significantly. Once we reserve a guest cottage for you, we remove it from the market, refusing all other requests. Below, we have listed our cancellation refund/fee schedule.

14-Days or more of the scheduled arrival Full refund of deposit.
7-14 Days of the scheduled arrival $35 Cancellation Fee.
Less than 7 Days of the scheduled arrival Forfeit full deposit.
Less than 24 hrs notice or No Show Forfeit full reservation charge.

In the case of a cancellation given less than 24 hours of the scheduled check-in or a "no-show", the customer's credit card will be charged the full amount due for all nights booked and any pre-ordered special packages. Special Packages must be paid in advance and are non-refundable.

Changing Your Reservation
Changes to a reservation 14 days or more from the scheduled date may be made without additional charge with full transfer of deposit. Changes made less than 14 days before the scheduled date are subject to the above-listed rules of cancellation. Cancellation of the revised reservation at anytime will result in the forfeiture of your full deposit.

Check-In
Check-in time is between 3 p.m. and 7 p.m. – Absolutely No Early Check-Ins.
If arriving after 7 p.m., please call early to make other arrangements.

Checkout
Checkout time is 11 a.m.

Occupancy
Each guest cottage contains one queen size bed and is suitable for occupancy by one or two guests only. Due to space limitations, we cannot accommodate a third guest in a single cottage. If there are more than two persons in your party, you will be required to reserve the second cottage, if available. Guests who attempt to exceed this occupancy limitation will be turned away and forfeit their full deposit.

Booking
Cottages are booked based on availability. Reservations are highly recommended and will only be held with a valid credit card number. However, at check-in, if you so choose, you may pay in any other acceptable form of payment and your credit card will not be charged. If for some reason the dates and cottage you have chosen to book, while on line, are blocked, you may choose alternate dates or ask to be placed on our waiting list in case of a cancellation. Should there be a cancellation, the name at the top of the waiting list will have the first option to reserve the cottage. To be placed on our waiting list, send an email to: innkeeper@oakcreekbnb.com   providing your contact information, dates required and cottage preference.

Payments
To secure a reservation, a deposit of one night's lodging is due at the time you make your reservation and must be made with a valid credit card number. The balance is due at check-in. If the reservation is made less than 14 days prior to your arrival, full payment is due at the time you make the reservation.

Returned Check Policy
If you have paid by check, and in the unlikely event that your check is returned for insufficient or held funds, we will debit your checking account electronically for the face amount of the check PLUS $30.00. This policy allows us to resolve the problem without reporting you to a credit bureau and harming your credit rating. The transaction will appear on your bank statement, and no one will have contact with you about payment.

Discounts
Discounts offered by Oak Creek Bed and Breakfast are applicable to stated room rates only and not to special add-on packages. Add-on packages are provided by independent business operators that are not directly affiliated with Oak Creek Bed and Breakfast, LLC.

Early Departure Discount
There are no discounts for early departure.

No Breakfast Discount?
Breakfast is complimentary. There is no rate discount if you elect not to eat breakfast.

Damages
Guests are responsible for any damages, replacement, additional cleaning or loss caused by guest smoking or other abuse to our guest cottages or property, without further authorization. Any damages done to any Oak Creek property by guests or persons visiting or staying with guests will be the responsibility of the person who made the reservation, and by your acceptance of these policies, you agree to make restitution for any such damage.

NO CANDLES, PLEASE!
Seriously, we understand the romance and mystique of having candles lit and scattered about the room and around the bathtub. However, because of the very real potential for a fire hazard, we ask that guests not bring candles to use in the confines of their cottage. Please be advised that the smoke alarm in each room is hardwired and will sound in both cottages should anything set it off.

Non-registered Guests (Guests of Guests)
For the comfort of our registered guests, we reserve the right to request that persons not registered to stay here leave by 10 p.m.

No Smoking Smoking Policy
In order to provide the best environment for our guests, Oak Creek B&B permits smoking OUTDOORS ONLY in the designated areas: covered porches, decks and campfire. A refurbishing penalty fee $100 will be charged to guests who choose not to honor the "no smoking indoors" policy. Candles in the cottages are forbidden due to the potential fire hazard. Smoking in the woods is forbidden due to forest fire potential.

Alcohol Consumption
Oak Creek B&B is located in a "dry" county, and by Texas State Law cannot sell alcoholic beverages. However, reasonable consumption of alcohol is permitted. You are welcome to BYOB. A corkscrew and glasses will be available for your use. Please drink responsibly.

Quiet Time
Most come to Oak Creek for the seculsion, peace and quiet. Out of respect for all guests, we ask that guests observe a quiet time from 10 p.m. until 8 a.m.

Pets
Regretfully, we cannot accommodate pets. No exceptions. We do not accept guests who plan to leave their pets in the car during their stay. Should you arrive with a pet, you will be turned away and forfeit your full reservation.

Children
Out of respect for all our guests, children are not allowed. No exceptions. Oak Creek is an adult getaway (18 years & older). Should you arrive with a child, you will be turned away and forfeit your full reservation.

Languages
The proprietors speak English. All the policies and text on our web site were written in English as the prevailing and only language. The translations from online translation software may not be exact and should not represent any conflict or commitment from the original text. We are not responsible for differences, misinterpretation or confusion as a result of any translated text.

Release
By acceptance of these policies, Guests agree to indemnify, defend and hold harmless the owners of Oak Creek Bed and Breakfast, L.L.C. and its representatives from all claims, disputes, litigation, judgments, costs, and attorney fees resulting from loss, damage or injury to Guests and occupants, and licensees of Guests. Owner recommends that Guests obtain and carry insurance to protect personal property.

Guests or their personal property, including vehicles, are not insured by the property owners against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Please read and understand our policies before making your reservation.

If you have any questions regarding anything on this page, please send your inquiry to: inquire@oakcreekbnb.com

Updated July 2010

 

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